Return & Refund Policy / Shipping

Thanks for shopping with SY Manage Pain Supplies.
If you are not entirely satisfied with your purchase, we’re here to help.

Returns
You have 6 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition, you received it.
Your item must be in the original packaging. Customers are responsible for return lable payment.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item this will take 1-2 days.
If your return is approved, we will initiate a refund to your credit card (or original method of payment) within 1-2 days of approval.
You will receive the credit within 1-2  days, depending on your card issuer’s policies. If you have any questions regarding this process please text us @ 512-775-5797

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Shipping:

Shipping is Free when you purchase on our site. You can download a copy of your receipt after you have purchased it.

A receipt will be emailed to you along with your tracking number after the item has been shipped.
You will be responsible for paying for your shipping costs for returning your item.

All items purchased will be shipped within 2-3 business days. We ship via FedEx, UPS, or USPS

There will also be a 5% restocking fee charged to all returns.

Contact Us
Contact us if you have any questions about returning your item to us. Admin@SYmanagepainsupplies.com

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